Consumer FAQ

A collection of frequently asked questions by our consumers.

I was applying for a loan or an apartment and got redirected to Nova. What is this?

Why do U.S.-based lenders or landlords want my overseas credit data?

How does my Nova credit report get used?

How does Nova work with my lender/landlord?

Does Nova have data about me?

How do I know if my lender/landlord accepts Nova data?

Is my financial information safe using Nova?

Something’s wrong with my data - what do I do?